Privacy policy

Tredera

Effective Date: July 21, 2026

Tredera ("Tredera," "we," "us," or "our") operates www.tredera.com (the "Site"), where we sell LED Halloween masks and related products. This Privacy Policy explains what personal information we collect, how we use and share it, and the choices and rights you have regarding your information. By visiting or making a purchase on the Site, you agree to the practices described in this Policy.

1. Scope of This Policy

This Policy applies to personal information collected through the Site, related mobile app functionality used to control our products, customer service interactions, and marketing communications. It does not apply to third-party websites or services that we do not own or control, even if linked from our Site.

2. Information We Collect

2.1 Information You Provide Directly

Contact information: name, email address, shipping and billing address, phone number.
Order information: products purchased, order history, gift messages.
Payment information: processed directly by our payment processor; we do not store full payment card numbers.
Account information: if you create an account, your login credentials and saved preferences.
Communications: messages you send us via email, contact forms, or customer support.

2.2 Information Collected Automatically

Device and usage data: IP address, browser type, operating system, referring URLs, pages viewed, and time spent on the Site.
Cookies and similar technologies: used for cart functionality, site preferences, and analytics (see Section 4).
App/device connection data: if you use our companion app to control an LED mask, we may collect device identifiers and app usage data necessary for the app to function.

3. How We Use Your Information

We use the information we collect to:

Process and fulfill orders, including payment, shipping, and customer service.
Communicate with you about orders, promotions, and updates (where permitted, with an option to opt out).
Operate, maintain, and improve the Site and our products.
Detect and prevent fraud, abuse, and security incidents.
Comply with legal obligations.

4. Cookies and Tracking Technologies

Our Site, hosted on the Shopify platform, uses cookies and similar technologies to keep items in your cart, remember your preferences, and understand how visitors use the Site. You can control cookies through your browser settings; disabling cookies may affect Site functionality such as checkout.

5. How We Share Your Information

We do not sell your personal information. We share information only as necessary with:

Shopify, our e-commerce platform provider, which hosts the Site and processes orders on our behalf.
Payment processors that securely handle transaction data to complete your purchase.
Shipping and fulfillment carriers, to deliver your order.
Service providers who assist with functions such as customer support, IT services, and fraud prevention, under confidentiality obligations.
Law enforcement or regulators, where required by law or to protect our rights, property, or safety.
A successor entity, in the event of a merger, acquisition, or sale of assets.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including to satisfy legal, accounting, or reporting requirements. Order and transaction records are generally retained for the period required by applicable tax and commercial recordkeeping laws.

7. Your Privacy Rights

Depending on your state of residence, you may have rights under U.S. state privacy laws (such as the California Consumer Privacy Act, as amended by the California Privacy Rights Act) including the right to:

Know what personal information we have collected about you.
Request deletion of your personal information, subject to certain exceptions.
Correct inaccurate personal information.
Opt out of the sale or sharing of personal information (we do not sell personal information).
Not be discriminated against for exercising your privacy rights.

To exercise these rights, contact us using the information in Section 10. We may need to verify your identity before fulfilling your request.

8. Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it.

9. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at: